REACH offers several different plan levels to meet your organization’s needs and budget requirements.

When signing up for REACH, you will first need to determine your payment gateway.

• If you choose to use REACHpay as your payment gateway, sign up here.
• If you are already using a different payment gateway, sign up here.

Plan Details#

All plans include:

• Unlimited Donor Records
• Unlimited Admins
• Unlimited Online and Offline Donations
• Unlimited Secure Hosting
• 100% Cloud Based
• Custom Design
• Smartphone Optimization
• Social Media Integration
• Text to Give
• Text Blasts (an allotted number of text messages sent directly to your supporters based on your plan level, refer to our Pricing pages)
• Online Store
• Projects/Places
• Built-In Reports
• Built-In Tax Documentation
• Knowledge Base
• Unlimited Customer Support

Fundraising Plan – Basic Donor Management with Fundraising and Peer to Peer Campaigns; Includes 500 texts per month. $50/mo + 2% online transaction fees. Note: Does not includes sponsorship management.

Sponsorship Plan – Basic Donor Management with Sponsorship Management; Includes 500 texts per month. $50/mo + 2% online transaction fees. Note: Does not include fundraising and peer to peer campaigns.

Essentials Plan – Full Donor Management, Fundraising, Sponsorships, Custom Forms and Email Templates; Includes 1,000 texts per month. $99/mo + 1% online transaction fees

Pro Plan – All the above, plus Email Tracking and API Access. Includes 2,000 texts per month. $199/mo + 0.5% transaction fees

Pro Plus Plan – Available to those not using REACHpay as their payment gateway. Pro Plan + $300 Flat Rate Transaction Fee, Email Tracking and API Access. Includes 2,000 texts per month.

To view a full list of plan comparisons see our Pricing Page.

See also Basic vs Full Donor Management for an overview of those differences.

Visit our Features page to read more about the many features REACH offers with your subscription.

How do I change my REACH plan level?#

You can change your plan at any time in your Account Settings > Details tab. Simply choose a different plan from the Plan dropdown selection and click Save Changes.

Note: If you are changing to a REACHpay plan, you will need to contact support@reachapp.co and we will enable the option for you, to begin the setup process.

Once changed, the new plan level will take effect immediately and will be reflected on any upcoming invoices.

Many organizations choose to upgrade their plan level when the amount saved on transaction fees is more than the cost of their monthly plan. Or, for other cost saving reasons such as text messaging.

Please note, if you downgrade your plan from Full Donor Management to Basic Donor Management, you will no longer have access to some of your data, and the functionality under your supporter pages will change.