We have expanded our Admin Permissions to provide additional granular access options in the areas of Donations, Supporter Payment Methods, Communications and Tasks. Admin Permissions, a security feature available to Essentials, Pro and Pro Plus levels, allows you to assign admins with varying levels of access within REACH. Take a look at your additional
If you use REACHpay as your payment gateway, you can now accept ACH/EFT donations! Here's a quick summary of what you need to know: - ACH/EFT is only available for US banking accounts. - You must contact us to enable the option for your account. It is not available by default. - It's free to setup. You
You now have the option to enable Two-Factor Authentication (2FA) on your personal REACH Admin account. 2FA is strongly recommended for REACH Admin accounts but is not currently required. When using 2FA with REACH, if attackers are able to access your account with your username and password but do not possess your physical device
Did you know we offer a Bulk Update option for advancing your sponsorships by grade or age?Save time and avoid updating them one by one by completing a bulk update.REACH Tip: This is also available for any custom fields you have set in a numeric value. Learn More
Push Notifications are now available on the Donor Mobile App! Help ensure your supporters never miss your important messages and updates by sending alerts directly to their phones using push notifications. Note: This feature is only available to REACH clients who have set up the Donor Mobile App for their organization.
REACH allows organizations to track the source of their donations, new supporters and sponsors by using UTM parameters. UTM parameters can help your nonprofit know exactly which marketing strategy – whether email, social post, fundraising campaign, guest post or tweet – brought in your donations, new supporter or new sponsors to your cause. REACH
You can now create custom emails and drip campaigns that are automatically sent to your supporters after certain events take place in REACH. Supporter notifications can be set up for the following events: Event Registration When an Offline Sponsorship (paid by cash or check) is past due When an Offline Sponsorship (paid by cash
You can now add Tags to various records within REACH. You can assign an Admin to a Supporter record, assign a priority to a Sponsorship or a status to a Project or a Place. Those are just a few examples - use Tags however your organization deems useful. Tags are visible to admins only,
We’ve made it easier to quickly add your supporters to Groups directly from your Reports. Generate a report, filtering your supporters as desired. Then, select any number of supporters from the results and click a button to quickly add those supporters directly into a Group. It's that simple! Learn More
We’ve created a new report to help you better delve into your supporter’s information and engagement with your organization. Use it to answer questions like: - Which supporters have never sponsored? - Which supporters were born in April? - Which supporters started supporting our organization in 2021? - Which supporters made a donation in March
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