Do you want to capture how your new supporters found out about your organization? You can now add a "How did you hear about us?" field on your Donation Forms. We took into consideration several things for this update: the ability for each organization to have custom responses, how to best collect this information,
It's that time of year! Learn how to customize and send your contribution statements to your supporters. Note: We recommend resolving any duplicates records prior to generating the report. Once prepared, you can choose to email supporters (with an email address on file) an attached PDF of their statements. An admin will be emailed a PDF of statements (for supporters without an
Does your organization accept cryptocurrency donations? This is largely dependent on your organization's preferences and your payment gateway. If so, you can keep a record of your cryptocurrency donations in REACH by creating a Custom Payment Type in your Donations Setup. Learn More
You can now add Donation Levels to your Campaigns, Projects and Places. Donation Levels enable you to provide your supporters pre-determined donation amounts (ex: $50, $100, $250) as a one-time or recurring donation. Rather than only leaving a blank space for your supporter to enter a donation amount, donation levels help show benchmarks describing
Do you have an important announcement you want your supporters to see? Create a Supporter Alert. Supporter Alerts will be shown to your supporters as soon as they login to their Donor Portal as a banner at the top of the homepage. You can customize the banner color, choose your text size and color,
Organizations can setup and share dashboard widgets within REACH. This is a great way to help all of your admins view your important metrics within the Admin Console. To do so, create a widget, click the Pencil Icon, choose Edit and Share with Other Admins. To view the shared widget, your admins will need
Providing you with a software service that truly serves your changing needs - regardless of your organization's size - is very important to us. We are proud to say that we make monthly updates to REACH based on our partner's feedback. You can view a running list of these updates by clicking on our
You can now customize how your supporter's information is displayed on your supporter's profile page in the Admin Console. Thanks for your feedback! For example, you can make the Basic Info section display first, then Tasks and Reminders and then Notes. Or, you can display the Current Sponsorships section above Recent Donations and Campaigns.
Did you know? REACH automatically sends notifications to your supporters when their credit card is set to expire or has expired with instructions on how to login to quickly update their payment method. Our goal is to take simple tasks like this off of your plate. Admins can set their organization's preferences, customize these
Our new Admin Console design includes a Dark Mode option that's easy to enable/disable under your Profile. Turn on Dark Mode for a great admin viewing experience in low-light environments. In Dark Mode, the system uses a darker color palette for all screens, views, menus and controls. Learn More
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