If a supporter makes a donation and it was not associated to a sponsorship as intended, you can edit the donation to associate it to the sponsorship.
Note: Common scenarios could be perhaps a Supporter made an online recurring donation to a General Fund but instead, wants it to be applied to their Sponsorship, or donations from a Donation History Import did not get attached to their Sponsorships correctly.
Here’s how:
- Go to Donation History
- Locate the donation
- Click Edit Donation
- Select the Purpose
- Select the Sponsorship
- Click Save Changes
For Recurring Donations:
- Locate the Recurring Donation
- Click Edit Recurring
- Select Purpose
- Select the Sponsorship
- Click Save Changes
Let’s Get Social